Joe –

            I worked with Paul Leeman when it was time for me to buy a car in early August.  I received great service from Paul.  He heard what I wanted, and I was able to get what I wanted without having to go through the dealerships.  He made the car buying experience quick and hassle-free. 

            I will certainly recommend Paul to my friends and family when they are in the market for a new car. 

            It was a pleasure working with Paul. 

Thanks.   

Ricki

Hi Ron,

Thanks for sending Jim the birthday card.  Yes, all is well with us AND the car.  We love it and I have told so many people about your car buying service, but I don't think any have approached you yet.  I've kept your card and will continue to refer folks to you as it was the best (most stress free) car buying experience I ever had!

Hope all is well with you and yours too.

Clare

Dear Mr. Shultz,

I just recently participated in the cash for Klunkers program. Since I am a member of AAA I called to make an appointment with a member of your staff, in hopes of buying a car without going to the dealer. I was assigned to Gerry Wilson and met with him to discuss buying a new car. Mr. Wilson explained the program very thoroughly and began checking to see if my vehicle qualified for the program. I can't begin to tell you how much Mr. Wilson helped me through this process. Mr. Wilson's courtesy, professional approach, experience and knowledge made my car buying problems a simple breeze.

In all the fifty plus years of buying cars this has to be one of the best buying experiences in my life. I was more impressed with Mr. Wilson than the new car I bought.

I can assure you that I will recommend to my friends that they join AAA and use the many services your organization has to offer. I will also add Mr. Wilson's name to that recommendation. It was truly a pleasure doing business with your organization and Mr. Wilson.

Thanks,

Jim

Dear Koroun,

Thank you so much for finding my new Ford Edge. It was such a great experience, I am telling everyone to go through you and AAA! It really is a better way to buy a car!

Thanks again!

Diane

I just want to tell you how great my AAA car buying experience was with Paul. I bought a Prius in just 3 hours with no hassles. Paul was excellent with helping me make some decisions with options and could answer all my questions about car features.

I still remember my horrific experience of buying a car at a dealership,and then, after a year, the phone calls from salesmen started. No matter that I had just bought a car. I finally had to write a letter to Toyota corporate office, but stil they didn't stop. Anyhow, never again do I want to buy a car from a dealership.

Buying a car was a wonderful experience through AAA Buying Service. Please keep it going as I hope to use it for my next car purchase.

Thanks again to Paul.
Lisa

Dear Joe,  

Yesterday, I had the pleasure of again leasing a car through the AAA Car Buying Service.  I first used Paul Leeman in December of 2006 and when my lease was over this month, I came back again to Paul to lease another vehicle.   I can't praise your service, and especially Paul, enough.  Your service and Paul have made car buying pleasurable.   I will definitely  keep returning for all my future car needs.  

Robert

On June 18, my husband and I drove home in my new 2009 Malibu LTZ, purchased with the help of Gerry Wilson. Since then, I've driven over 1,000 miles and have often thought how pleasant the buying process was. Gerry listened to us, provided driving experiences in more than one vehicle, and negotiated an acceptable price with the dealer. In addition, he "shopped" my old 2004 Malibu and got the best trade-in amount available at the time.   We came back to AAA and Gerry because he did a good job for us in 2003. He's done it again in 2009. We want you to know how much we value Gerry's professionalism and customer service. He's great!!  

Barbara and Seth

Thanks for everything Dan. I love my Lexus. It is the nicest driving car I have ever driven. I will certainly recommend you to anyone I know who is looking for a new car. God bless you.

P.S. The chocolate chip cookies were delicious

Gene

Gerry,

This car buying experience was different from any other! The business transaction was totally professional - no nonsense or games, and even easy. It was a pleasure to work with you. Thanks for your help.

With appreciation,

Carl and JoAnne

Dear Gerry,

Cookies!! What a nice surprise and a "sweet" way to say thanks. Now, we thank you for helping us get the perfect car for Barb. We appreciate the way you worked with us until the deal was "right".

Sincerely,

Barabara and Seth

Koroun Butler, our sales rep, and the general manager Joe Shultz were so courteous and knowledgeable about their automobiles. There was no pressure. I picked out the car I wanted, test drove it and bought it. After the sale Koroun called to be sure we were happy, and to top that off, sent us a tin of cookies and a thank you card. It was a pleasure doing business with you.

Sincerely,

Marilyn

Dear Ed,

Thanks so much for the great job you did in finding me a car. You took the dread out of car buying for me. Not only did you find me the car I specified at the right price, you did it within a few days. In the future I'll always use your service. I've already recommended you to a few friends. Thanks also for the nice surprise of the cookies. They added to the sweetness of the deal you got for me.

Sincerely,

Barbara

Dear Ron,

Who would guess that buying a new car could be such a painless and satisfying experience? Thank you for your expertise and your experience. I love my car!

Anne

Michael,

Thank you very much for your assistance in the purchase of our new auto. After visiting a number of auto dealerships with varying degrees of satisfaction, dealing with you was a pleasure. You were complete in explaining the procedure of working with you and AAA. The car was delivered promptly as promised. Your help with the new features of newer cars was very helpful. In all, it was a pleasant experience without all the haggling inherent with automobile purchasing. We will definitely use the AAA Car Buying Service again, and will not hesitate to recommend it to friends and family.

Thank you again,

Bob and Mary

Thank you, thank you, thank you so very much. I will put this $100 referral money to good use. My friend is very pleased with his new car. Mr. Bender was a great person to deal with.

Ruth

I just bought a new Prius through the AAA Car Buying Service. Paul Leeman made it so easy.Once I knew what I wanted, I spent a half hour with him to order the car, and a half hour with him to pick it up, and fill out the paper work.

He did a great job for me.

This is the second time we have used AAA Car Buying Service, and will do so again.

Gary

Hi Brad,
I wanted to say thank you for everything you did to assist in the purchase of the van. It was the best 'car buying' experience I have ever had.  
You were very honest and up-front with the information and the figures. I really appreciate you making it a very simple process, and most importantly I got exactly what I wanted and needed.
Best of luck to you! I will be referring you to a co-worker of mine who is in the market for a Camry possibly in the next few weeks/months.

Susan

Mike,
What a sweetheart you are.  Thank you so much for the cookies.  I can promise you they will not last long.  But they will go to waist--mine.  I am very happy with my car.  Now if the weather gets a little cooler I can put the top down. ( on the car not me )
Thank you for being so gracious,

Jill

Dear Eddie,

Just a short note to express our appreciation for the super job you did in finding us a 2010 Prius last week. You even located the color we desired! We also appreciate you keeping us informed of the progress of your search.

This is the second time we have used AAA Car Buying and have been happy with both results. In our opinion, the unpleasantness of buying a car is removed using AAA Car Buying.

Sincerely,

Elvin and Judy

Hi Bill,

Thank you so much for the cookies, which arrived yesterday. But really, I should be sending cookies to YOU. You made buying a car a genuine pleasure. And how many people can say that? The simplicity of the transaction (no haggling, no dragging around steaming car lots) was wonderful, of course, but a good part of what made this so enjoyable was you. If you ever need a recommendation, please let me know. In the meantime, I have given your name to several people, with glowing praise attached.

Thank you again so much for everything. By the way, I drove the car up to Sedona last weekend, and it was wonderful.

All the best,

Linda

Paul Leeman has changed my life.  Truly.  I’m 55 years old and spent the first 51 years avoiding trading cars.  I drove whatever I drove until the wheels fell off because I simply refused to waste time and energy on the bogus process required on every car lot.  Then Rev. Jenny found Paul.  Jenny referred me to Paul and I’ve bought 3 cars in the last 4 years.  Upon further consideration, this may not be a good thing.  Seriously—Paul is a pro, and brings service to a new level.  Thank you. 

Trudy

Hi Joe,

My wife and I just bought our fourth car from Paul Leeman.  The guy is
unbelievable - fast, professional and a joy to work with.  I wish I had a
dozen employees just like him.  We'll be referring friends to AAA.

Ken

Just a few lines to let you know we received the wonderful Chocolate Chip Cookies a few weeks ago. It was so great to find such a yummy treat in our mailbox. Thank you for having them sent to us!

We are, of course, still enjoying the new Camry. We took it to town for the 10,000 mile check-up recently. Our dealership washed it and it looks so spiffy. We took advantage of the trip to Spokane to have lunch at the Olive Garden and do some downtown shopping. It's funny how those little pleasures mean a lot when we live so far from "town." Having the new car also makes it easy to offer to drive to events, i.e. Red Hats, golfing, etc. We have not yet received a survey from AAA regarding the purchase of the car, but will look forward to filling it our when it arrives. We trust things are going well in sunny Phoenix for you, Eddy.

Thanks again for your thoughtfulness,

Al and Kathy

Brad,

I had occasion to drive my new Nissan to the mountains over the weekend
and I can't say enough good about it....It was a great driving experience.

As to the purchase process, I can't say enough good about it either.
You made it as easy as anyone could expect and you should know that,
in the future, when I need another vehicle, my first call will be to you and
AAA Buying Service. It is a real treat to deal with true professionalism.

Thanks so much for your efforts.

Be well,
Ron

Koroun,

I've already said this, but I can't overstate how much your approach to customer service was appreciated by both my mom and me.  I'm sure you'll be hearing that directly from her, but just know that:

• You provided all the info we needed to make an informed, well-considered decision
• Gave us "space" when it was needed; and
• Despite your other obligations, you still made us feel that my mom's car purchase was the most important thing in your world.

I have already mentioned your name to one friend of mine, and will be advising others of our great experience with AAA Car Buying -- and with you in particular.

Gratefully yours...
~Vicki

Koroun,

You're the best! Thank you for sharing the highest standards of professionalism and customer service in helping me get the car I love.

Carol

Koroun,

Sorry my thank you is so late! I was in CA when the cookies arrived, that was so sweet of you! Thanks, my sister saved them for me. Also, thanks for making our car buying experience so easy. I'm enjoying the new car, it's so nice to drive.

Take care,

Lisa

Ron,

I can't tell you how much I appreciate your help and guidance in purchasing my new Murano. It is a joy to drive and you took all the stress and anxiety out of my getting new wheels.

Thank you, thank you

Stephanie

Dear Eddie,

Thank you for the delicious cookies. Most of all, thank you and AAA for the car buying service. It made buying a car a pleasure instead of a headache.

Connie and Anita

Dear Gerry,

You made car buying a pleasant experience. When you said you would do something, you did. You covered all the bases and went the extra mile. I am enjoying driving my new car.

Linda

Hi Bill,

Thank you so much for the cookies, which arrived yesterday. But really, I should be sending cookies to YOU. You made buying a car a genuine pleasure. And how many people can say that? The simplicity of the transaction (no haggling, no dragging around steaming car lots) was wonderful, of course, but a good part of what made this so enjoyable was you. If you ever need a recommendation, please let me know. In the meantime, I have given your name to several people, with glowing praise attached. Thank you again so much for everything.

All the best,

Linda  

Dear Mr.  Shultz,

I have been a member of AAA of Arizona for many years, and this week I have had my best experience ever.  I contacted Gerry Wilson Tuesday, May 19th to assist me in buying a van which I could convert to wheelchair accessible.  Gerry listened to me and explained my options.   He was able to acquire a used 2006 Chevy Uplander van, already converted, with less than 7,000 miles.  He assisted me with using the Toyota Matrix, I had bought with his assistance in 2008, as a trade in.  I had thought I would have to pay almost $50,000 and was able to walk away paying $8,180.15!  He looked at every resource, and he was able to lower the original price quoted twice.  I took delivery on Thursday, May 21st.  Gerry took the time to cancel my extended warranty on the Toyota and help me sign up for an extended warranty on the Chevy.   I have used many of the AAA services, roadside assistance, car maintenance services, trip-tics, travel reservations and travel accessories, as well as having my car insurance through AAA.  The car buying service is the best of all services offered, especially when dealing with a man like Gerry Wilson.  I am a senior citizen, living in Sun City, and have many times been treated like my brain died when my husband passed, and my hair grew gray.  Gerry greeted me in a timely manner, appointments are kept and promises are fulfilled.  He followed up with me this morning to make sure all was well.  Although the tires on my new Chevy van passed minimal standards, he had two front tires replaced for dry-rot, and knowing the heat in Arizona, had the AC charged to full capacity even though it also had passed minimum standards.  He was organized in dealing with paperwork and wasted no time, his or mine.  I know excellence when I see it as my Grandfather sold Chevy's for more than 40 years at Standard Chevrolet in Sapulpa, Oklahoma.  Like Gerry, he took care of his customers, and they and their families came back year after year.  A copy of this letter is being sent, along with Gerry's contact information to all my Arizona family and friends.  If you have an "Employee of the Year", I wholeheartedly recommend Gerry Wilson.  No one represents the great qualities of AAA better than Gerry. 

Sincerely yours,

Marsha  

Mr. Joseph Shultz:

I recently had an accident that required me to purchase another SUV quickly. AAA recommended Paul Leeman of your buying service to assist me. I found Paul to be very professional and patient. He made sure I found exactly what I needed to meet my budget. I purchased a 2006 Kia Sorento from him with low mileage and to date everything is fine .I will recommend him to others as a result of of a positive SUV buying experience.

Regards,

Vince
AAA member

We arrived home safely in the New Ride on April 10th. What a treat for us.
Gas mileage was great.... After Al moved the shifter from 4th to D....
dohhhh.. Last two calculations were just over 30 mph. He's happy!

Al and I were treated so special by you and all the folks there at your AAA office. Thank you, thank you, one and all. We both appreciate the extra effort you put out for us, Eddie.... coming in on a Saturday, going to pick up the car which was quite a distance away.... and also handling the finances with such grace. Again, our hearty thanks.

Looking forward to receiving the survey!

Best regards,

Al and Kathy

Sorry it has taken me so long to write this letter. I just wanted to express how easy Gerry Wilson and you made our recent car buying experience. We have dealt with you before and always came away happy. We now have the same thing to say about Gerry Wilson. He made it so easy for us. We were able to trade our old Kia in and get the van of Jerry's dreams. We love the new Sienna it runs like a dream and have driven it so much it needs an oil change already. All our friends and relatives can't believe we just told you what we wanted and you were able to find it for us. Again we love the car buying service your company offers. We always tell our friends to go see Gerry and hope they will use your service in the future.

Hoping you and your family are well. Take care and thanks again for the wonderful service you provide.

Sue and Jerry

Hello Ron,

Carol and I just want to sincerely "Thank You" personally and the AAA Car Buying Service for providing us with your tenacious and persistent determination in finding that car, arranging and negotiating the deal, and saving us a 500 mile plus round trip to the dealership by getting them to flatbed carry this car to your office AND at NO COST to us! What exceptional service!

I am promoting AAA Car Buying Service and you to everyone who asks about the car. I am keeping the rear license plate AAA Car Buying service frame in place. We FINALLY got a the best deal in Car buying we ever got.

Ron, you were able to find EXACTLY what I wanted. My wife can't say enough about the car, AAA, and you.

If and when I decide to get ride of my 10 year old Dodge Dakota 4X4, I will be seeing you.

Thanks again,

John

Mr. Butler,

Just wanted to give you a shout out and thank you for helping me find a safe, classy and most important to me - environmentally friendly car. I love my Prius!!! You are a class act and oh so helpful. I will send everyone I know, who is looking for a car, to you! AAA is very lucky to have you.

Caty

Koroun,

Thanks so much for the "Thank you" tin of chocolate chip cookies! What a pleasant surprise! They are delicious! We are really enjoying the new Santa Fe - we took it on the trip to Payson and it is so easy and fun to drive. Thank you again for making our car buying experience so smooth and stress free! We're also glad we chose the new color and not white again.

Have a great week!

Marilyn and Jim

Brad,

Thanks for working with me on the purchase of the Honda CR-V. I am very impressed with the level of care and preparation your organization puts into the cars you sell. The addition of the service shop repair order gave us confidence that the car was not just great looking on the outside!

Thanks again

Tom

Dear Mr. Shultz,

Thought you should know that we just enjoyed another painless vehicle purchase! In 2001 we purchased a truck through the AAA Car Buying service. We recently decided it was time for a new vehicle. We contacted Paul Leeman, who expertly guided us through the process. We doubt that it could have been easier. Paul was especially helpful. He was professional, offered expertise in knowing a great deal about the types of vehicles available, and through it all he was so cheerful. He's a great ambassador for AAA. As long-time AAA members we are so grateful to be afforded this type of service. We hope the service will continue to be a part of AAA's services.

Donald and Caroline

Dear Koroun,

Thank you for the delicious cookies and recipe. It was a pleasure and hassle free experience buying our minivan through you. The van is very comfortable with plenty of room for us and the grand kids. From now on all our car purchases will be through AAA.

John and Barbara                                                                             

Brad,

Thanks so much for your assistance in buying a car. The whole process couldn't have been easier! I have passed along my experience with friends and family. Thanks again.

Dan

Dear Mr. Shultz,

I would like to take this opportunity to inform you of the exceptional service I recently received from Ed Bukoski, who recently arranged a lease on a 2008 Honda Accord for us. Ed obtained an outstanding deal for us with the entire process being totally painless in contrast with what one would expect when dealing for a new vehicle. Ed's friendliness, efficiency and professionalism were truly an exception to the rule, even to the point of personally delivering the new vehicle direct to our home. The AAA Car Buying service and Ed made for an extremely pleasant experience.

Robert

Maya,

Enjoyed the cookies and the car buying experience. I have highly recommended AAA as a must for anyone looking toward purchasing another auto, or wanting a no hassle purchase. Thanks.

John

Dear Mr. Shultz,

My husband and myself recently purchased a 2008 Toyota Avalon. We spent a considerable amount of time looking into our various options and concluded that Toyota offered the best choice. We contacted AAA Car Buying and reached Mr. Gerry Wilson. Mr. Wilson arranged for us to test drive four cars prior to our final selection. He provided a comprehensive service allowing for our pressure free selection. He was always available, informative and accommodating. We have spoken to friends and relatives about this most helpful gentleman and service. Our thanks!

Mary and Alex

Ron,

You were able to do in a couple of days what I'd been trying to do for a month!  I guess it takes a PRO! 

Janet  

Dear Ron,

Thank you for all the help you gave us in finding our Buick LaCrosse. We are really happy with it and it drives and rides so well! It saved us a lot of work in locating a car! Thanks also for the delicious cookies! We would recommend this method of buying cars. You and AAA did a great job! Thanks again!

John and Donna 

Koroun,

Thanks so much for your efforts in assisting us in the purchase of our new Toyota. You made buying a car a refreshing experience instead of a tedious ritual that we have experienced in the past. Also thanks for the delicious cookies.

Bob and Betty

Dear Koroun,

Thank you for all your help buying our new Pilot. We love it! It is everything we were looking for and more! You made our car buying experience hassle-free and positive. Thank you again for all your hard work!

Robert and Michelle

Dear Koroun,

A million thanks to you for helping in the dreaded experience of buying a car. These two "senior citizens" had no idea as to how to go about it.

Thank you for your patience, understanding and expertise. We couldn't have done it without you.

Bobbie and Saul

Mr. Butler,

We wanted to extend our sincere appreciation for your tremendous effort in making our car buying experience such a memorable one.

The car is wonderful!

Rosemary and Terry

Thank you Koroun,

For assisting me with car selection and purchasing.

I also appreciate your expertise and caring manner...AAA is truly fortunate to have you on board.

Betty

Mr. Shultz,

We just bought our second car from Paul Leeman.  He's incredible.  Please don't ever let him leave.

Ken

Dear Joseph,

I wanted to share with you my latest experience with buying a car through your Car Buying department.  I recently became a AAA member and was reviewing the many services it provides.  Like many others, I was amazed at all the different services that come with becoming a AAA member.  Since I was in the market of locating a new car I thought I would try out the Car Buying service that was offered. 

Over the years I have bought and sold many cars and have become tired of the tremendous hassle it is. Seeing that I might avoid all this, I thought I would try the Car Buying service that was being offered. I was hoping that it might eliminate most if not all the headaches I had experienced in the past. To be honest with you I did not have high expectations but thought I would at least explore what was being offered.  After meeting with your representative, Paul Leeman, I had a higher expectation that something just might work out.  I am glad to report that within one week I am now a true believer in your service and will recommend to all my friends that this is the only way to go.  What once was an experience that felt like going to the dentist, is now one I will gladly do again.  Not only did we get the car we wanted at a price that was more than fair, we were able to meet with your insurance department and discover that they could save almost as much as the cost of my monthly car payments. Like any business it is the people that make the difference, and in this case Paul Leeman was an all star. 

Sincerely,

Jay

Mr. Shultz,

Recently I bought a 2008 Honda CRV through AAA and Paul Leeman. It
was the most pleasant experience regarding buying a car I have ever had-!!
AAA and Paul Leeman are second to none, especially Paul. He was all the positives that one would want in buying a car and absolutely none of the negatives. You certainly have a winner in him and I hope you plan on keeping him.

I have referred people I know who may be in the car market, either buying or leasing, to him and hope they have the same experience I did.

Sincerely,

Mack

Paul,

Thanks for making our van buying so stress free and being so helpful. We are telling all our friends that this is the way to go.

Jerry and Judy

Mr. Shultz:

I am writing to tell you of the excellent care I received while purchasing a car through the AAA Auto Buying service. I have been a AAA member since 1991 but had only heard of this service in passing. When my car recently broke down, I determined that it was finally time to purchase a new vehicle. I was at the mercy of a rental car and had very little time to make a decision. The thought of going to a car lot was more than I could handle. I began doing my research, and I reviewed the cars available on the AAA web site. I phoned AAA and spoke with Mr. Paul Leeman. He was both helpful and professional. His knowledge put me at ease immediately. In no time at all, he helped me to narrow down two cars within my price range and specifications. The entire process went so smoothly that I am still amazed. Mr. Leeman handled everything with great expertise. The service that AAA provides is something that everyone should experience. I am now a proud owner of a new car!

Thank you for leading such a wonderful AAA program.

Rodlyn

Mr Shultz,

I just got my new car today with the help of Paul Leeman in the P. V. office. He did a wonderful job and everything went great.  The entire process could not have gone any smoother. I have already started recommending AAA Car Buying Service.  

Eli

Dear Mr. Shultz:

I was suddenly in the market to purchase a larger used car due to the birth of my son and decided to utilize AAA Car Buying services as featured in the highroads magazine. I was assisted by consultant Mr. Paul Leeman in Phoenix AZ.   I was skeptical of this service at first assuming there would be some sort of additional expense or kick back that would hinder my chances for a great deal. To my surprise not only was that fear put to rest but I received a new 08 Nissan Xterra.    I appreciated Mr. Leeman's quick and speedy response to my needs.   Including handling the trade in of my 03 Infiniti G35.   This was very important to me as I had no time to run from Dealership to Dealership haggling and negotiating. I needed a larger car ASAP and he did just that for me in less than 3 days. I am very satisfied with his speedy professionalism, helpfulness and ease of the entire experience.  I literally brought my old car to his office, signed a few papers and was back at work in my new truck in less than 30 mins.  I have recommended him to everyone for their next car purchases.

Anonymous

Dear Michael,

Thank you for making my car purchase so pleasant. If there was anything complex about it it's all the bells and whistles on the new car and only because I've been driving a 22 year old car. Kind of like going from a donkey to a race horse!

Meeting you was also a pleasure. Thank you for making this so easy...Also thanks for the cookies!

Ruth

To:Management of AAA Car Buying

Though we had heard ads of AAA Car Buying on the Prescott radio station, we were somewhat skeptical and fearful as we approached Mike in the Sun City West office.

We are now the owners of a Honda Civic which we like very much and we are very happy we made the decision to go this route.

Mike put us at ease with his manner and apparent knowledge of cars and the car business. He took time to listen to our thoughts on what we wanted for our usage and financial resources. He took the time to research various models we were thinking about and he talked in terms we understood. He arranged to get the value of the car we had and was back to us promptly with that information. We were impressed with the way he kept in touch with us on when we could expect the Civic to be here for a test drive.

The paperwork at closing was done very quickly with good explanation of what we were signing. Mike's organization was responsible for that.

A very pleasant and happy experience.

Bill and Ann

Dear Ed,

We appreciate your diligence and special talent in helping us acquire our beautiful 2009 Murano!

Thanks so much!

Happy customers,

Norm and MaryAnn

Dear Ed,

Thank you so much for all your help in my recent effort to buy a car. You've been a very patient man.

Specifically, I want to thank you for today-"going the extra mile" and leading us through the process of window tinting. Jack and I both appreciate your kindness in driving us to the mall while this was being done. We could see how much time that process took and how much it involved you but the outcome was beautiful. It looks great-I love my car.

That along with those yummy cookies have made my day.

Thanks again,

Dolores

HI Ed.

My family says thanks for the cookies! Arielle loves the car. It does everything hoped for. Easy to drive, smooth & economical. The A/C works very well too. I got her a GARMIN GPS that talks to her turn by turn so she is not lost, it's terrific. Fits right into a holder near the shifter so it doesn't block her windshield vision. If I am able to refer anyone to you, I certainly will! The service and ease of buying was well worth it!

Sincerely,

Mark

Eddie K,

Thanks again for your assistance in my car buying! Sorry we were such a pain. Looking forward to working with you again. You actually make buying a car fun!

Eddie,

Mike and I just wanted to say thank you for all of your hard work in the purchase of our new 2009 Corolla. We love it! AAA Car Buying Rocks!

Thanks again,

Pat and Mike

Hi Maya,

Thank you for the cookies. They arrived today and I have sampled them; very good. Thank you for your assistance.  I have told my friends about your service. Best wishes.

Mike

Dear Mr. Shultz:

Today I finalized the purchase of a Hyundai – Tucson.

All cars I owned, I sort of inherited and the most I ever paid for a car was $500. Needless to say, I was totally at loss of where to start and what to do.

I remembered that AAA had a car purchasing facility so I contacted you.

I must say that Gerry Wilson was my "salvation". He was patient with me, totally stressed and somewhat hysterical as I was. He calmed me. He showed me the car (and I fell in love), arranged for the financing where it was needed, and was there with helpful suggestions. Mainly, he calmed me down and told me that "all would be OK". I cannot tell you how grateful I am to Gerry.

I hope this letter finds its way into Gerry’s personnel file. Employees who go out of their way to make a purchase less stressful and even pleasurable, I hope get recognized and perhaps even rewarded.

Anyhow, my unending thanks to Gerry Wilson.

Sincerely,

Irene

As a single woman, I dreaded the thought of having to buy a car.  Fortunately for me, I remembered my brother-in-law telling me of his positive experience buying a car through AAA.  I called the local office and am so happy I met and worked with Gerry Wilson.   Gerry could not do enough for me.  Not only did he find, and I bought, the exact car I wanted, he gave me excellent advice on several issues related to my new car and, I believe, saved me a lot on money.   It was so nice to work with someone I felt I could trust and someone I believed was working in my best interest.    I have already told many of my friends about my positively "painless" experience buying a car though AAA and encouraged them to do the same when they need to buy or lease a vehicle.   Thank you for providing this service and thank for hiring Gerry Wilson.  He was a pleasure to work with and I am so grateful he was there for me.    

Susan

Eddie,

Thanks for your help with our vehicle purchase. We are very pleased with the car and the service.

(The cookies are great too)

Ron and Karen

Brad,

Thank you so much for all your help with getting me my truck! I will highly recommend you to all. I thank you, the dogs thank you and so does Hammie my potbellied pig.

Jackie

Mr. Shultz,

I bought a Toyota RAV4 through the AAA car buying program at the end of August and just wanted to follow-up with you to let you know how pleased I have been with the process and Gerry Wilson's professionalism. I was dreading having to buy a car and deal with dealerships but this was actually enjoyable and efficient. I am very pleased with my car and Gerry's follow-up to be sure I was satisfied. I have also encouraged other friends to consider this service when they decide to buy.

Just wanted to say thanks for such a great service!

Sincerely,

Jackie

I recently bought a 2009 Camry through the AAA Car Buying Service in Chandler and am absolutely thrilled with my experience. I doubt many people can say that their car buying experience was a pleasure but that is because they have not worked with the fabulous Eddie K! Eddie's low-key approach took all the stress from the process. I told him what I wanted, he found it and at a better price than I could have found on my own. He even helped me find great financing. He did everything. I am lucky to have found him and AAA is lucky to have him represent their company. Kudos, Eddie K!

Anne

Dear Mr. Bukoski,

My thanks for the tim of cookies you sent me after buying my truck through you. Actually I should be thanking you for the easiest, most pleasant auto purchase experience I have ever had. It is actually the first time I can say that buying an auto was a great experience. Every part of the transaction was no haggle and no work on my part. It could not have been easier.

Dennis

Mr. Shultz

I want to extend my gratitude and appreciation to Maya Schacht in AAA Car Buying at the AAA Tucson office.

I bought a 2009 Toyota Camry in October, 2008, with her help. Although this is hard to believe, given my previous car-buying experiences, it was painless. She was knowledgeable, professional and warm and led me step-by-step through the process of trading in an older Camry, getting exactly the new one I wanted and arranging all of the paperwork for trade-in, purchase, financing, insurance, registration, etc.. All of this was accomplished without a misstep and in a very short period of time. I usually spend more time haggling than it took to go through the whole process with no unpleasantness with Maya.

I just wanted to let you know that Maya Schacht made car buying from AAA a pleasure. I will never do it the old way again.

Douglas

I recently bought my car through AAA's car buying service. This was the first time that I didn't inherit a vehicle or buy from a friend, so I was understandably nervous about the process. Ron Bender (AAA Prescott) provided phenomenal service. He not only found me the exact car that I was looking for, but patiently answered all of my questions (and there were many!) along the way. When it came time to pick up the car, Ron cleared his schedule to take care of some last minute logistics so that I could get it in time to visit my mom for Mother’s Day. His guidance and dedication made the process simple and comfortable, and I absolutely love my car!

Emily

Dear Mr. Shultz,

Once again (for, I believe the 6th time) my wife and I had a very positive car-buying experience through AAA Arizona. Our counselor, Paul Leeman at your Greenway office in NE Phoenix, was highly efficient and most helpful. We got exactly what we wanted at a reasonable price, without any hassle whatsoever and with a total time investment of less than 2 hours (which included a test drive).

We certainly will continue to recommend your service and Paul specifically to our friends, and we look forward to working with you again for our next car purchase.

Sincerely,

Daniel

====  AAA COMPLIMENT  =============== 

Mrs Smith told me that when they became members in 1969 (40 years ago) she bought the membership for $25 as a Christmas gift for her husband and thought that was quite extravagant.  They have been able to keep up the membership all these years and have also purchased auto and home owner's insurance through AAA.  Mrs Smith went on to tell me that they even purchased a car in 2006 through AAA and it was the most wonderful car buying experience they have had, plus AAA saved them $3000. 

Thanks,
Christin
AAA Arizona
Member Relations

I'm soooo happppeeeee!!!

Maya, thank you so much for your help in getting me my new HHR (and finding my old Volvo a new home.)

I stopped at the Hilton on the way home and had a bevy of women admiring my new car.  They were very impressed when I told them how easy you made the process.  One of them wanted your card.  This was truly the most pleasant and efficient car buying experience I've ever had.

Diane  

Ed -

I wanted to let you know we love the car. I loved our old highlander, and I had high expectations for the hybrid, but this car exceeds those expectations.

We are also very pleased with the whole transaction.  We will certainly recommend your buying service to others (already have).  We would certainly use AAA again, but I expect this car will last us a long time.

Karl